"The M4 is impressive. The best investment I've made: more independence and safety; the lift system allows me to arrange my clothes and many other activities. I highly recommend it."
Buying guide · XSTO M4H
SKU: AFSE-M4H-X1
Final price · everything included
What You See Is What You Pay For
Delivery time XSTO. Delivery time is 2 to 6 weeks after payment confirmation. For those products we can lend you at no additional cost another model of electric wheelchair or walker while you wait for your product; we'll swap it when your item arrives.
Electric wheelchair XSTO M4H with balance system, adjustable height seat (high backrest with headrest for better neck and back support), omnidirectional wheels, and 3-part folding/disassembly. Final price in Andafacil with VAT and free shipping to all of Mexico. Estimated delivery: 2 to 6 weeks after payment confirmation.

Gallery
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SAFETY
The balance system keeps the body level when going up/down slopes and crossing obstacles. When you release the control, it brakes immediately — even on a slope. Includes Normal and Sport modes, maximum speed 6 km/h and a working incline of 10° (design capacity up to ~15° in controlled conditions).
COMFORT
Seat elevation range approx. 347–650 mm for transfers, kitchen, sink or shelves. Precise joystick with smooth control; the control is interchangeable left/right. The M4H adds a high backrest with headrest.
PORTABLE
Folds and unfolds with a button; disassembles into three pieces for trunk storage. Folded dimensions approx. 1040 × 580 × 570 mm; unfolded 1035 × 580 × 930 mm.
CONTROL
Operates with joystick, Bluetooth remote control and mobile app. Ideal for approaching a folded wheelchair or assisting transfers. Protection IPX4; full battery charge in ~4 hours (pack 25.55V 15.5Ah).
MANEUVERABILITY
Omnidirectional front wheels (Mecanum type) for narrow hallways and tight turns in small spaces. Minimum turning radius ~820 mm; can overcome obstacles up to 50 mm and trenches up to 100 mm. Rear: solid 10" tires.
Comparison
Same self-balancing family. The M4H adds high backrest support; the M4 Pro is the premium version (more capacity, autonomy, S/M/L seat size, and lighting).
| Feature | XSTO M4 | XSTO M4H | M4 Pro XSTO |
|---|---|---|---|
| Model | M4 | M4H | M4 Pro |
| Price Andafacil | $78,800 | $82,700 | $99,700 |
| Capacity | 115 kg | 115 kg | 150 kg |
| Weight without battery | 51.5 kg | 51.5 kg | 60.1 kg |
| Independence | up to ~15 km | up to ~15 km | up to ~26 km |
| Max slope | 10° | 10° | 15° |
| Seat height | 347–650 mm | 347–650 mm | 450–730 mm |
| Seat width | Fixed | Fixed | S / M / L |
| Tilt / recline | Adjustable | Adjustable | 0–20° + backrest 135° |
| Backrest / Headrest | Standard | Height + headrest | Reclineable (headrest optional) |
| Battery | 25.55V 15.5Ah | 25.55V 15.5Ah | 25.2V 23.8Ah |
| Lighting | — | — | Lights · steering · brake |
| Self-balancing | Sí | Sí | Sí |
| Folding | One Touch · Three Parts | One Touch · Three Parts | One touch · disassembly |
| Control | Joystick · BT · app | Joystick · BT · app | Joystick · BT · app |
| Best for… | Compact base | More Neck Support | Premium · more autonomy |
| Delivery after Payment | 2–6 weeks | 2–6 weeks | 2–6 sem. (typ. 5–6) |
In motion
Official clips of the XSTO M4 (animation / demo). They play silently.
Scenarios
For indoor, outdoor, travel and shopping use. True autonomy depends on weight, terrain, and speed mode.
Outdoor
Indoor
Travel / trunk
Park
Transfer
PurchasesDimensions
| Maximum capacity | 115 kg |
|---|---|
| Weight without battery | 51.5 kg |
| Independence | up to ~15 km (typical use; up to ~17 km in ideal conditions) |
| Maximum speed | 6 km/h |
| Minimum turning radius | 820 mm |
| Obstacle clearance | 50 mm |
| Trench width | 100 mm |
| Maximum slope | 10° |
| Seat Elevation Range | 347–650 mm |
| Battery | 25.55V 15.5Ah · charge ~4 h |
| Control | Joystick, Bluetooth and app |
| Front wheel | Omni-directional |
| Rear wheel | Solid 10" |
| Protection | IPX4 |
| Open size | 1035 × 580 × 930 mm |
| Folded size | 1040 × 580 × 570 mm |
| Maximum height size | 980 × 580 × 1080 mm |
| Backrest | Height with headrest (M4H) |
Video
Videos play automatically in silent mode when you reach this section. Tap Activate Sound if you want to hear them.
| XSTO M4H | Typical electric wheelchair | |
|---|---|---|
| Self-balancing | Yes · front/back | Rarely Included |
| Seat Height | Adjustable 347–650 mm | Fixed or Limited Range |
| Transport | Folding + 3 Parts | Often a Single Heavy Piece |
| Indoor maneuverability | Omni-directional wheels | Larger turning radius |
| Control | Joystick + Bluetooth + app | Joystick only |
| Delivery Andafacil | 2–6 weeks after payment | Varies by brand |
Real family experiences in Mexico
Financing
Prices with VAT and shipping included. Free shipping to all of Mexico — The price you see is the total amount due — no extra shipping cost.
Calculate interest-free monthly payments with card, ANDAFACIL PAY without card or rent — with the live price of andafacil.com (tax and shipping included).
Product details
Frequently asked questions
Direct answers to help you decide confidently — optimized for buyers in Mexico.
La XSTO M4H (marca XSTO, distribuida por Andafacil) es una silla de ruedas eléctrica autobalanceada, plegable y desmontable en 3 partes, con asiento de altura ajustable (aprox. 347–650 mm), ruedas omnidireccionales y autonomía de hasta ~15 km. Esta versión incluye respaldo alto y cabezal para mayor soporte cervical. Capacidad de usuario 115 kg. Entrega estimada: 2 a 6 semanas después de confirmar el pago. Ficha: https://andafacil.com/producto/andafacil-balancego-m4h-silla-electrica-autobalanceada-respaldo-alto/
The current price is $82,700.00 in andafacil.com, with prices including tax and shipping included and free shipping to all of Mexico. You can pay in cash, with interest-free monthly payments on a card (depending on the amount) or with ANDAFACIL PAY (50% down payment and biweekly payments).
Both feature auto-balance, folding and disassembly. The M4H adds a high backrest with headrest for more neck and back support; the M4 is the standard back version. If you need more capacity (150 kg), range (~26 km) and S/M/L seat options, check out the XSTO M4 Pro. In Andafacil: M4 $78,800 · M4H $82,700 · M4 Pro $99,700 (VAT and shipping included). Comparison in this guide's table. Delivery estimate XSTO: 2 to 6 weeks after payment confirmation.
Yes on firm grass, compact gravel and packed sand. In loose sand or very uneven terrain slow down for stability. Not recommended for deep loose sand.
With the standard pack 25.55V 15.5Ah, under typical daily use, the range is up to ~15 km (up to ~17 km in ideal conditions). A full charge takes around 4 hours (the manufacturer also mentions 6–8 h depending on charger/usage).
The standard battery is removable. For travel, a smaller capacity compatible battery (e.g., 24V 10.4Ah, sold separately) is usually recommended. Always confirm with your airline before traveling.
Includes the wheelchair, battery, and charger (depending on package). Operates with joystick; also supports Bluetooth remote control and mobile app. Protection IPX4.
Download your XSTO M4H technical sheet on one page — dimensions, capacity and materials — and the official manual with assembly, safe use and maintenance instructions.

Final price with VAT and free shipping to all of Mexico. Financing interest-free monthly payments or ANDAFACIL PAY. Products XSTO: estimated delivery of 2 to 6 weeks after payment confirmation.